18. What is your return policy?
BPMC Merchant Services Return Policies – Because the prices we offer our merchants are normally lower than our competition offers, BPMC Merchant Services has a strict policy of only selling equipment to our merchants who use our credit card processing services. We reserve the right to refuse sales to merchants who do not have a merchant account with our company and to any resellers.
- BPMC Merchant Services will handle replacement and warranty service for the first thirty days after purchase. All equipment purchased through BPMC Merchant Services comes under manufacturer warranty.
- After thirty days, we help our merchant contact the manufacturer for service on all warranties.
- New/Unopened equipment may be returned, at the merchant’s expense, within the first thirty (30) days of purchase. (A restocking fee of 15% to 25% of the purchase price will be applied to the return.)
- Any equipment not returned in the original packaging with all cords, parts and manuals will be refused and returned to sender without a refund.
- Software, all Internet gateway license fees, and any set-up fees sold through BPMC Merchant Services, cannot be returned for a refund.
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*Important* Your merchant account is bound by the terms and conditions of the merchant agreement and is not subject to the return policy. |
